Our Response to COVID-19, Coronavirus
We're open!
Updated: 6/8/2020
As governments and communities start easing regulations and opening businesses, we are excited to share that our locations are operating as normal! Doors are open for foot traffic within our showrooms.
Thank you for your continued support and patience.
Updated: 3/25/2020
To our customers and employees:
Vermeer Rocky Mountain is committed to providing our customers with continued support and service during these uncertain times. As circumstances continue to change, you can be confident that we’re in this together. We are classified as an essential business, working tirelessly to ensure we help those that keep us connected.
As the COVID-19 coronavirus continues to evolve, so do our precautionary measures. We are closely following guidelines that have been set by the Centers for Disease Control (CDC) and state and local agencies regarding the developments of COVID-19. Each of our locations at Vermeer Rocky Mountain will remain open to fulfill parts orders and schedule service repairs. All our locations will remain locked and operating by curbside parts pickup, telephone and online communications only. We will maintain our regular business hours of Monday – Friday, 8 a.m. – 5 p.m. and will continue to help you with any parts, service, or sales need.
Thank you for your continued support and patience as we navigate through these challenges together.
The following are the latest operational updates:
As the situation surrounding the virus continues to evolve, check back regularly for updated information.
Department updates
Parts
Our locations are now open for foot traffic!
Washington is still operating by curbside pickup! You may place your parts order online or over the phone. Once you arrive for pickup, simply call our store and one of our team members will deliver your parts to the designated pickup area on the curb. Shipping is also an option.
Service
We are still in the field making service calls and available in the shop! If you should need field service, we ask that your team practice appropriate social distancing with minimal personal contact to ensure the safety of both your crew and our techs. We will be disinfecting all controls and key rests upon service completion.
To schedule service please call your local store.
Sales
Equipment sales remain available! All sale appointments will be limited to those that are deemed essential. Reach out to your sales representative for additional details.
At this time, we will not be participating in any demos or training. We apologize for any inconvenience this may cause.